JJIM - Official Portal


Client Charter

We, members of staff at the Department of Industry and Community Relations or Jabatan Jaringan Industri dan Masyarakat (JJIM), pledge to give our commitment to provide professional, quality and effective services by:

  1. Successfully addressing each enquiry or request at the service counter in not more than 15 minutes;
  2. Providing feedback to enquiries from stakeholders in not more than three (3) working days;
  3. Connecting agencies and government departments/ industry/ community with Responsibility Centre or Pusat Tanggungjawab in not more than (3) working days after the requests have been received from the respective agencies and government departments/ industry/ community;
  4. Communicating information to students in week 3 of each month of updated list of industries (if any) that are interested in accepting students for industrial training at their workplaces through the JJIM Portal.